Self Storage Units in Bloomington, MN, at 9100 W. Bloomington Freeway

The staff is very friendly and helpful. The office, grounds and storage unit is very clean. I’m impressed this far. Big difference compared to a competitor storage facility near by, and their prices are awesome as well.

The rental process was efficient and professional. All questions were addressed, and different scenarios were explored. The storage area is clean and well-kept. I will provide an update after a few months of using the unit.

I had a great experience at the Acorn Mini Storage, Bloomington location recently. Eleasha was wonderful to work with and got me set up quickly and efficiently, communicating everything that I needed to know in a very professional and personable way...super comfortable experience, and I highly recommend for all of your storage needs!

We had an above & beyond experience setting up our storage agreement with Acorn. Elesha and Taylor made sure we had all the info needed and had a super smooth move in day for our storage!

Eleasha does a fantastic job! She clearly cares about making sure her customers are happy. We park our trailer outside and we've never had any issues. 24/7 access is a huge perk.

Been an amazing experience from beginning to now. Front desk staff is exceptional! The rates are great and Acorn is very accommodating type of establishment!

Haven’t move into our space yet. But so pleased with the process so far. Happy with our storage area and with systems to enter and access our spot. Great place!

Very nice staff,easy to get in and out, lowest cost around in Bloomington. Fast and easy check in. I definitely will recommend Acorn to friends. Thanks very much.

Acorn made the rental process so easy online, and when I came in to start putting my stuff in my locker I got confused and the woman at the front desk, I believe the manager, was so helpful and nice! The place is very clean and convenient. Plus affordable! Least expensive place around for the unit I rented.

Everything has felt very safe and clean, easy to use, and good customer service. Definitely recommend!

Eleasha was so helpful in assisting in selecting the best storage solution for my needs. She went above and beyond in providing advice, information, and tips. I have rented many storage units over the years, and Acorn by far has been the easiest to work with.

Needed to store an SUV relatively close to the airport to use as a cabin car when we fly in to MSP. Facility is clean, secure and well kept, and easily accessible off of I-35W. Price was fair as well. Best of all, the mgr., Eleasha, is a gem. Very friendly and informative, helped us get our lease set up in a jiffy and to pick the best spot, and all around a pleasure to work with. Very satisfied with the facility, staff and overall experience.

Eleasha was very helpful in helping me complete the requisite forms for our short-term rental. I didn't worry about the security of our camping road trip equipment while we were away.

Before a year when I came from Texas, and in the middle of the winter, I got stacked near the door of the storage entrance. A wonderful woman came to me with a shovel, and she had been digging and swapping the snow glasses for an hour and until my car moved away. That was the woman who was keeping the storage. She is someone that we saw little like her. She is open, very hospitable, and has God-given talent in customer services. That is what I had experienced after I rented a storage room from her.

The manager was fantastic! She was so informed and helped me navigate my needs. She gets a.A++ for customer service. Rare these days

Very clean units and super secure facility! Kind management as well! We had a mix up with our final payment and Eleasha was quick to hear my concerns and resolve it!

Acorn has been the best and easiest storage company I've ever dealt with. A+

Alicia was super helpful and nice helping me with my storage unit!!!

Clean and excellent location. Friendly staff, very helpful. Highly recommend

I’ve rented a storage unit from Acorn Mini Storage in Bloomington for about 4 years and highly recommend. It’s a fairly new facility, about 5 years old. The place is kept clean and looking nice inside and out. It’s climate controlled, gated and I feel safe when I’m there. People I’ve run into are friendly and the management has been exceptional. Eleasha is either available or quick to respond and has been very friendly and helpful whenever I’ve had questions. I feel they are competitively priced with similar facilities. It comes down to the the customer service that truly makes this place top notch. I no longer need a storage unit but I wouldn’t hesitate to use Acorn again.

This review is overdue. I had a unit for 3 years here and I am so glad I came here. Elisha was so helpful and willing to take the time and go that extra mile. She made it not so depressing when I had to come to my storage. She is so awesome and I will miss her. Acorn is lucky to have her there!

After being an Army wife and using storage units for 35 years, I can say that Eleasha Genz is the best manager I have ever come across. Knowledgeable, kind, very personable and easy to work with. If you are shopping around and have never used Acorn, call her for information. Great service with a smile!!

After being an Army wife and using storage units for 35 years, I can say that Eleasha Genz is the best manager I have ever come across. Knowledgeable, kind, very personable and easy to work with. If you are shopping around and have never used Acorn, call her for information. Great service with a smile!!

They email an invoice every month. Very convenient when you pay online.

After looking on the web at the plethora of storage companies in Bloomington, Minnesota, I found Acorn Mini Storage. I had questions that I couldn’t find answers for online, so I called their local number. Eleasha Genz answered the telephone and patiently answered all my questions, and I completed my rental online! The next day my girlfriend and I showed up with 2 cars full of boxes to store in one of their climate-controlled storage lockers. Eleasha told us how to gain secure access, walked us through the facility and showed us how to use the lock. Soon after we were unpacked and on our way home. They also have cameras everywhere, so we felt safe too. I chose Acorn Mini Storage for the following reasons: Customer Service They support The Diaper Bank of Minnesota! The price was less than their competitor and my locker was twice as big. They don’t charge for the use of their locks. Their one-time administration fee is less than their competitor. The enclosed drive-in bay is marvelous, especially in Minnesota where the weather changes every 5 minutes. Thank you, Eleasha, for all your help!

Now that the new garage door is working is so nice to park in there and load your truck out of the elements. Very clean facility. It feels safe and secure.

Nice front desk worker, very helpful.

On-site management is the BEST! We feel so welcome and safe here. They are always ready to answer questions and make sure we are good to go.

Excellent experience with manager Eleasha who really takes care of the place, and is super nice/thoughtful. I ended up getting a unit for both my business and my home. Secure, clean facility, good cameras, great customer service.

I have used a few different facilities for storage now and this was by far my best experience. The storage units were clean, the setup of payment and processes were super easy, and the people who work there were all so nice and accommodating. If I need to rent a storage unit again, I would definitely use them again. Thank you Acorn storage of Bloomington!

Excellent facility. Management goes above and beyond. Security is top notch and the place is always very well maintained. The quality customer service I have received from Eleasha has exceeded all expectations. Top tier.

Excellent facility. Management goes above and beyond. Security is top notch and the place is always very well maintained. The quality customer service I have received from Eleasha has exceeded all expectations. Top tier.

The manager, Eleasha, takes great pride in this storage facility. The storage unit was very clean and the light inside the unit was a welcome bonus. I would definitely recommend this place.

Rented a large storage unit for 8 months. Facility was clean, secure, and climate controlled. 5-stars comes from the outstanding service from the site manager, Eleasha, throughout the term but in particular during our move-out in which we encountered some unexpected logistical challenges from our movers. Eleasha went and above and beyond to make sure that our move out could proceed on schedule and that our belongings were secured. Thanks!

Extremely nice units modern

I have been renting outside storage for years at this location and have found the staff at this location to be super friendly. They have responded quickly to my needs and have been very respectful. Highly recommend them.

I had a storage unit here for a little over a year. The staff were always friendly and helpful. I could call if I had questions. Yes, I would, and I have recommended this to others.

Awesome staff clean secure and accessible lilty the manager is a rockstar and great staff also

Great place to store a boat or any recreational vehicle! Plus, it always helps when you have awesome customer service. Eleasha is Very Attentive and Kind(Smiling is contagious)! Thank you! ~Robert

Awesome management!! This place is very well kept and tidy. The storage units are very clean and management specifically, Eleasha was great to work with! You can tell she takes a lot of pride in her role! Highly recommend this to anyone in need of a storage facility.

I love this storage facility! I’ve been renting here since last March and everything has been awesome! The sidewalks and parking lot is plowed super fast in the winter and the facility is well maintained all year long. There are lots of carts to haul things in on which is incredible if you are moving! I totally recommend storing here!

My dad just recently starting using this storage property and has nothing but good things to say about it. First off he loves how clean the property is always and second he loves walking into the office because he's always greeted by this very friendly, helpful, and knowledgeable worker- I believe her name is Eleasha. Every time she's on site he loves how she always say hello and has a positive attitude. Thank you Acorn for your great customer service at the Bloomington Location.

Nice new facility. 24 hour access is awesome. Downside: On the expensive side and not all doors are actually accessible. No sidewalk or the locking mechanism doesn't disengage even when screen says it is. **Manager super helpful and nice. Figured out door lock issue with her help. The free truck with move in special was a total plus**

Nice new facility. 24 hour access is awesome. Downside: On the expensive side and not all doors are actually accessible. No sidewalk or the locking mechanism doesn't disengage even when screen says it is. **Manager super helpful and nice. Figured out door lock issue with her help. The free truck with move in special was a total plus**

I have enjoyed the ease of access to my storage units at this Acorn location. The key code system and spacious paved drive up area is wonderful. My only negative would be the lack of flatbed carts for taking things from my car to the units. On move in, it was communicated to me that such carts would be plentiful. I would recommend Acorn to friends.

I think this place is clean, easily accessible, and the best price I could find in the area. The staff were friendly, helpful and it was an easy, quick process to get into a storage unit. The only reason I didn’t make this 5 stars is the day I was told to show up to rent my new unit nobody was there. Store hours were posted 10am-4pm. I showed up at 10:30 with two cars full of stuff that I couldn’t bring anywhere else. After calling the number listed they ended up sending someone from another location who arrived around 11:15 and helped me out. I tried to rent a unit online while I waited, per the advice of the person I called but was unable to navigate the online system and it didn’t go through in the time someone showed up! Other than that-great!

Nice storage garage. Very clean. My only complaint is they raised the price a few months after we started. They did give notice, but it’s not like I want to move all my stuff somewhere else after I already moved it in. I get it. I don’t think they’re doing anything wrong, but it’s annoying.

Seems clean but when signing up, it's not very clear as to if the unit is temp controlled. It'll have measurements and state how many are left, so better reserve quickly! I don't like being rushed to pick something... I honestly don't even know where bath rooms are located, only my outdoor unit. Which I've seen great deals for the same size and temp control else where. But they seem priced fair and it's cleaner than public storage

It's okay. I'll update my rating once construction is complete. The one door to get into the building is so poorly placed, I hope another door gets constructed. To get a cart to your car is like going through a narrow maze. The door is placed right in front of a unit so it's hard to get the cart back into the building.

Edited to update: I am removing the majority of my review and upgrading to 3 stars as they did reach out to resolve the issue the same night and gave a temporary code in order to unload my couch, unfortunately this was after I got home and meant that I had to go back after 11pm to do it or risk leaving my couch out in the elements overnight. In 3 days my experience has been less than stellar. I will grant that the facility seems very nice and clean, but over all I am disappointed so far. I have had issues with appointments being kept in a timely manner and 2 instances where my access code has not worked.

Equally the strangest and worst experience I have had in 30 years of having a storage locker at various locations and numerous times. 1star for clean and 1 for affordable. 1. Tenant backs into my vehicle and drives off, minimal damage but really?!? Later same tenant flips me off.Nice. * 2. Guest wifi "acorn guest" plainly visible on devices and repeater Staff refuses to share guest password. Denies they have guest wifi. 3. Acorn owned by real estate subsidiary with strong contractual ties to MN state and local government, public housing and law enforcement. *In mentioning the hit and run to acorn staff they shared that "everything you (me) say gets written down" in my account file. So that's comforting...... Handicapped parking space for people accessing storage section of dwelling is frequently used for loading and off loading or by tenants without handicapped parking plates or tags. If you're disabled, poor or trying to get through a difficult time I would try another location.

High prices. Poorly managed. Not climate controlled. One evening, I entered the facility near closing time. When I tried to leave, shortly after 10pm, the exit gate would not open. A sign at the exit offers the use of a call button to reach someone to assist however no one responded. I was forced to leave my vehicle overnight and return in the morning to retrieve it. When an employee was finally available later that day i communicated my frustration, and was told that I should have been able to exit. The employee investigated and said the issue was fixed. Some time later I found myself at the facility a little past 10pm again, and dealt with the same issue.. again. It is not uncommon for customers to underestimate the time necessary to complete a task at their storage. As long as a customer enters before closing time, and leaves within a reasonable time of closing, exiting should never be a problem. This issue was a direct result of incompetent management failing to properly set gate access times. I am now at public storage for close to half the price with the added amenity of climate control. I'll never use acorn again.

If only I could give ZERO/NEGATIVE stars for customer service! Yesterday I went there in the morning with my truck loaded of things to put in storage, the sign says open but the door was locked. Unfortunately I did not have my phone on me, so I had to drive back home to call, and Jim said that he was there and would be until closing at 6 pm, but no explanation as to why the front door is locked during business hours. I registered and paid online, went back in the evening, Jim said I did not pay but I had email confirmation, and I was given my code that only worked for the outside gate but not the door to access the storage unit. Jim let me in manually from the inside, later left me a voicemail again that I needed to pay, but when I called back he said that he got it taken care as well as the code issue. Today I went back around 4:45 pm, my code did not work for the inside storage door, nobody is there, the sign says open but the door is locked. I had to call customer service to contact the manager, Eleasha Genz, who claims to have gone to the bank and would be back. We waited until 5:30 pm but did not see anyone. As we left we still called but there was no answer, which I would think is safe to assume nobody went back there. 5:58 pm I received an email from Eleasha apologizing and that my code issue should be fixed. My issues are: 1. Why is the door locked during business hours? 2. Why does the sign say open when the door is locked and there is no employee in attendance? 3. Why is the only employee who is physically there unable to assist with code issues? 4. Why is the manager leaving during business hours with the sign saying open but the door locked? 5. I just paid for my little storage yesterday, 2/7/22, and I am already being charged additionally due 2/28/22. 6. The employee and manager keeps saying that I SHOULD be good to go but are not able to give me definite confirmation. I would not be surprised if I go there again with my truck loaded for the third time tomorrow and no one is there during business hours and my code does not work. I am very unsatisfied, this is very inconvenient, and I have a message in to file a complaint with the corporate office.

If only I could give ZERO/NEGATIVE stars for customer service! Yesterday I went there in the morning with my truck loaded of things to put in storage, the sign says open but the door was locked. Unfortunately I did not have my phone on me, so I had to drive back home to call, and Jim said that he was there and would be until closing at 6 pm, but no explanation as to why the front door is locked during business hours. I registered and paid online, went back in the evening, Jim said I did not pay but I had email confirmation, and I was given my code that only worked for the outside gate but not the door to access the storage unit. Jim let me in manually from the inside, later left me a voicemail again that I needed to pay, but when I called back he said that he got it taken care as well as the code issue. Today I went back around 4:45 pm, my code did not work for the inside storage door, nobody is there, the sign says open but the door is locked. I had to call customer service to contact the manager, Eleasha Genz, who claims to have gone to the bank and would be back. We waited until 5:30 pm but did not see anyone. As we left we still called but there was no answer, which I would think is safe to assume nobody went back there. 5:58 pm I received an email from Eleasha apologizing and that my code issue should be fixed. My issues are: 1. Why is the door locked during business hours? 2. Why does the sign say open when the door is locked and there is no employee in attendance? 3. Why is the only employee who is physically there unable to assist with code issues? 4. Why is the manager leaving during business hours with the sign saying open but the door locked? 5. I just paid for my little storage yesterday, 2/7/22, and I am already being charged additionally due 2/28/22. 6. The employee and manager keeps saying that I SHOULD be good to go but are not able to give me definite confirmation. I would not be surprised if I go there again with my truck loaded for the third time tomorrow and no one is there during business hours and my code does not work. I am very unsatisfied, this is very inconvenient, and I have a message in to file a complaint with the corporate office.